Refund Policy

Effective Date: 20 June 2026

At Holy Kashi Tour, we aim to provide reliable and transparent travel services for our customers.

This Refund Policy explains the terms related to payments, cancellations, and refunds for our travel packages, transportation services, and other travel arrangements.

Business Details:

Holy Kashi Tour
Address: N 15, Badi Gaibi Rd, Bajardiha, Varanasi, Uttar Pradesh 221010
Email: info@holykashitour.com
Phone: +919795889178
GST Registration Number: 09DNCPD5099A1Z5

 

1. Booking Payments

A booking confirmation may require an advance payment depending on the selected service or package.

The payment amount and schedule will be communicated clearly before confirmation.

Customers are advised to review package details, inclusions, exclusions, travel dates, and payment terms before completing the booking.

 

2. Refund Eligibility

Refund eligibility depends on:

• Cancellation date
• Type of service booked
• Amount already paid
• Cancellation terms agreed at the time of booking
• Payments made to third-party service providers

Eligible refunds will be processed according to the applicable cancellation conditions.

 

3. Non-Refundable Charges

Certain charges may not be refundable, including:

• Services already provided
• Confirmed hotel bookings where cancellation charges apply
• Transportation arrangements already confirmed
• Third-party charges
• Special arrangements made specifically for the customer

Any non-refundable amount will be communicated during the booking process.

 

4. Cancellation By Customer

If a customer cancels a booking, the refund amount will depend on the cancellation policy applicable to that booking.

Customers should contact Holy Kashi Tour as soon as possible for cancellation requests.

Refunds cannot be guaranteed for:

• Last-minute cancellations
• No-show situations
• Unused services after the journey begins

 

5. Cancellation By Holy Kashi Tour

In rare situations, if Holy Kashi Tour needs to cancel or modify services due to unavoidable circumstances, we will make reasonable efforts to:

• Provide alternative arrangements where possible
• Offer available options
• Process applicable refunds as per the situation

 

6. Refund Processing Time

Approved refunds will be processed within a reasonable timeframe after confirmation.

The actual time taken may depend on:

• Payment method
• Bank/payment provider processing time
• Completion of verification process

 

7. Changes To Booking

Customers may request changes to:

• Travel dates
• Vehicle requirements
• Package itinerary
• Number of travelers

Changes are subject to availability and may affect pricing.

 

8. Travel Disruptions

Holy Kashi Tour is not responsible for delays or cancellations caused by circumstances beyond reasonable control, including:

• Weather conditions
• Traffic restrictions
• Government regulations
• Religious events
• Natural events
• Other unexpected situations

Our team will assist customers in finding practical solutions wherever possible.

 

9. Contact For Refund Requests

For refund-related questions or requests, contact:

Holy Kashi Tour
N 15, Badi Gaibi Rd, Bajardiha,
Varanasi, Uttar Pradesh 221010

Email: info@holykashitour.com
Phone: +919795889178

 

By making a booking with Holy Kashi Tour, customers acknowledge that they have reviewed and accepted the applicable payment and refund terms.